Restaurants/Hospitality Specialist

Restaurants/Hospitality Specialist

Program Overview
The Brooklyn Alliance, the not-for-profit economic development affiliate of the Brooklyn Chamber of
Commerce, is part of the New York City Small Business Resource Network (SBRN) – a public-private
partnership between the five borough chambers of commerce, the Peter G. Peterson Foundation, the
Partnership for New York City, the Economic Development Corporation (EDC), City Cleanup Corps (CCC)
and citywide response to the COVID pandemic and shutdown of the economy. The crisis has had a
crippling impact on Brooklyn’s business community, which has dramatically altered the borough’s
economic landscape. The SBRN is designed to support small businesses recover coming out of the COVID

Duties and Responsibilities:

  • Supervise restaurant and hospitality outreach for the respective Chamber’s Community Engagement Fellows and coordinate with the Digital/Tech Fellows to respond to the needs of business owners and provide guidance on clean-up of outdoor dining areas (including roadway and sidewalk seating);
  • Connect restaurant owners to resources that can educate and assist them to create clean dining areas and comply with the Open Restaurants program requirements;
  • Work collaboratively with the SBRN Business Recovery team to focus resources in accelerating the recovery of restaurant and hospitality establishments;
  • Develop specific expertise in the Open Restaurants program guidelines and other health, safety and facility guidelines that are currently required;
  • Interpret and provide information to businesses on changing regulations of Open Restaurants guidelines, including the existing emergency program and the drafted permanent program;
  • Track and be informed of the policies impacting the industry at all levels of government, and be familiar and stay current on all laws impacting the restaurant and hospitality industries;
  • Interact with restaurant and hospitality industry leaders and monitor industry news to stay current on industry trends and issues;
  • Provide one-on-one consultative support, connect businesses to available resources, and develop individualized service support plans for affected businesses, considering available City, State, and Federal programs, along with existing services offered by the Chambers of Commerce, including micro-lending and finance programs, M/WBE certification, and procurement programs;
  • Assist affected businesses with completing relevant applications necessary for securing resources made available by federal, State, and City government agencies and affiliated programs;
  • Connect businesses to technical assistance resources such as contactless payment, digital menus, and delivery platforms.

Desired Qualifications

  • College degree and/or relevant experience in the restaurant and/or hospitality sector(s) is required;
  • Background in business or marketing is highly desired;
  • Bilingual in Spanish or Mandarin/Cantonese is highly desired;
  • Brooklyn residency or strong familiarity with Brooklyn neighborhoods is preferred.

Salary commensurate with experience.

Full benefits package.

The Brooklyn Chamber of Commerce is an EEO employer.
Please email your resume and cover letter with the subject line RESTAURANT/HOSPITALITY SPECIALIST
to [email protected]
Only those candidates under consideration will be contacted.