Business Recovery Specialist, Brooklyn Chamber of Commerce

Business Recovery Specialist, Brooklyn Chamber of Commerce

Position: Business Recovery Specialist
Reports to: Chief Operating Officer
Position: Full-Time (Exempt)

Program Overview
The Brooklyn Alliance, the not-for-profit economic development affiliate of the Brooklyn Chamber of
Commerce, is part of the New York City Small Business Resource Network (SBRN) – a public-private
partnership between the five borough chambers of commerce, the Peter G. Peterson Foundation, the
Partnership for New York City, and the Economic Development Corporation (EDC), and a citywide
response to the COVID pandemic and shutdown of the economy. The crisis has had a crippling impact on
Brooklyn’s business community, which has dramatically altered the borough’s economic landscape. The
SBRN is designed to support small businesses recover coming out of the COVID pandemic.

Position Overview
The SBRN is a comprehensive approach to assisting and supporting small businesses across the borough
that have been impacted by COVID. Central to the success of the SBRN are Business Recovery Specialists
who are responsible for engaging businesses in specific geographic areas of the borough. The Business
Recovery Specialist will serve as a liaison to affected businesses throughout the borough by providing
direct, intensive one-on-one technical assistance. The Business Recovery Specialist will also be making
referrals to public and private resources for businesses so they can obtain business coaching, financing,
business planning support, marketing help, technology resources, and legal services.The Business Recovery Specialist will engage in the following scope of activities:

Specific Duties
The Business Recovery Specialist will engage in the following scope of activities:

  • Outreach and data collection to quantify the impact on businesses individually and collectively
  • Mapping of the affected businesses to provide visual impact reports
  • Assist in the creation of a localized command center in partnership with area BIDs, LDCs and
    merchant associations
  • Conducting digital field assessments and surveys onsite at designated places of business
  • Developing an individualized service support plan for affected businesses, considering available City, State and Federal programs, along with existing Brooklyn Chamber services including micro- lending and finance programs, M/WBE certification, and procurement programs
  • Providing businesses with supplies of Personal Protection Equipment (PPE), such as masks, gloves, sanitizer, thermometers, and contactless payment devices
  • Assisting affected businesses with completing relevant applications necessary for securing resources made available by the government
  • Organizing area-specific marketing and promotional events to jumpstart consumer engagement
    along specific commercial corridors

Desired Qualifications

College degree and relevant experience in business, marketing, banking/finance, real estate or
government. Bilingual Mandarin, Spanish, or Haitian-Creole desired, but not required. Brooklyn
residency or strong familiarity with Brooklyn neighborhoods preferred.

Salary and Benefits

  • Salary commensurate with experience
  • Full benefits package
  • The Brooklyn Chamber of Commerce is an EEO employer

To Apply

  • Please email your resume and specific cover letter with the subject line Business Recovery Specialist to [email protected]
  • Only those candidates under consideration will be contacted